Support
Help for apps, projects and the website
Find documentation for ElvoApps Shopify apps, answers to common questions, and the right inbox for service work versus product support.
Documentation
App help center
Each published app has a product page with setup steps. Use these as the canonical docs until a deeper doc set is published for that product.
Bulk Product Sync
Import, update and schedule product data from a CSV without babysitting a spreadsheet.
Open docs
SEO Boost
Keep Shopify titles, descriptions, alt text and structured data consistent as the catalog changes.
Open docs
Order Flow
Tag, route and follow up on orders with rules that match how fulfilment actually works.
Open docs
Troubleshooting
Common questions
From the app’s page on this site, use Install on Shopify when a listing URL is published. You will finish the install inside your Shopify admin.
Most apps need a theme block or embed enabled in Online Store → Themes → Customize. The product page walks through that for each app.
Billing is handled by Shopify. Plans and trial terms are shown on the app page and in the Shopify charge screen. We do not invent ratings or discounts that are not in the listing.
Use Start a project for development, migration, SEO and optimization. The contact form is for general questions. App product issues should go to [email protected].
Service enquiries: within one business day. App support: we aim for the same on business days. Include your store URL and a screenshot when something is broken.
Still stuck?
Send a support note with the app name, store URL and what you expected to happen.